JW Affinity IT (JW) a new 8(a) participant formally entered a mentor protégé relationship with Millennium Corporation (MMC) and subsequently created our Joint Venture (JV) TidalPoint Partners (TPP). Our JV venture allows us to offer robust solutions to keep your infrastructure running smoothly while securing your data.
Contact Information
Justina Casias, Principal Owner
1161 Concord Rd SE, Suite 300
Smyrna, GA 30062
(720) 236-2695
jcasias@jwaffinityit.com
Too often the user experience (UX) is not viewed through the lens of day-to-day services, project execution, and what impacts the users' day to day. TidalPoint’s approach is to integrate our strategy across IT to humanize the experience for your users which promotes value and acceptance which directly affects business outcomes.
From the start of our engagements TidalPoint looks at our client's culture, users' daily tasks and environment to create our “Call to Action” plan which highlights the ability to communicate effectively, collaborate, innovate, and set expectations. Our service offerings include a communications plan, communications artifacts, craft “branding” for marketing IT services to end users, conduct surveys with end users, face to face briefings with departments, conduct group feedback sessions. This insight allows us to design our services based to elevate users IT experience.
